Travelgenio
Reviews and Complaints
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Verified ReviewerTroot
- No pluses
- Just minuses
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerCannot get my redund
Preferred solution: Full refund
User's recommendation: Please follow up my refund
Ticket information
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Fréjus, VarDemande de remboursement du billet Covid-19
Au qu’une résultat ils m’on prix 1200€ de puis 2020 le billet était annulé à cause du Covid-19Jusqu’à présent aucun remboursement
User's recommendation: J’achète plus de chez et je méfie tous ce que je connais de faire très attention d’acheter de j’ai eux travelginio
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerRefund
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerYou force me to rate what you haven't done yet
Preferred solution: Full refund
My refund is not initiated to my account
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerEarly departure
Preferred solution: Full refund
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Bellevue, WashingtonCancelled flight
User's recommendation: Be carefully
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerRefund my flight ticket
Never ever again
- Nun
- Unable to reach customer service
Preferred solution: Full refund
User's recommendation: Never recommend never so bad company
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerTAP airline strike
I called 2 Times last year before the strike.On the first phone Call I was told that I could not have the refound but a Change on the ticket day.On the second phone Call I was told that I could have a refund and that would take 2 weeks witch never happened.I send several e-mails to cust.serv@***.comand I never an answer.My e-mail is joao.promanager@***.com
- Good price
- Slow costumer service
- Confusion
Preferred solution: A refund as a New ticket on a different date
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerAfter 1.5 years, I still haven't received cancelled tickets refund for Aud$6000!!!
Preferred solution: Full refund
User's recommendation: Don't buy airticket from Travelgenio!
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerRefund not processed yet / No access to customer care from Canada since January 2023
- Zero ways to communicate from canada
- Poor customer support
- Not able to log in to user account
Preferred solution: Full refund
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Melbourne, VictoriaWant to request a refund for my booking.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerCancellation
please try to solve my issue
unfortnally i try to contact travelgenio to cancel and refund of tichet of my daughter ghada gafsi travelling by fly egyptair in 26/95/2023 but no one contact me or solve my issue it s so bad
unfortnally i contact travelgenio by many ways and no one contact me
dear
kindly
i want to cancel and refund the ticket attached with this email
i buy two tickets in 10/12/2022 one for me (name : abdelali mouna) and another ticket for my child name: ghada gafsi) with an amount of 2676.68 QAR by TRAVELGENIO
, for me my ticket i changed (in egypt air agency in doha qatar) the date of my travel from 26/05/2023 to 21/04/2023 but for my child can t travel for now and then i need to cancel her ticket
thank you for your understanding
-----
Passenger: GAFSI GHADA (CHD)
Booking ref : L4UVVM
Ticket number: 077 522****848
you can contact me in this number 00974 ** ** ** ** and also this number 00216 ** ** ** ** thank you
- No way of contacting them
- Not replying the emails as it is urgent
- No refund or credit given
Preferred solution: Full refund
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